Frequently Asked Questions

Everything you need to know about your Speidel experience.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that personalized or engraved items are final sale.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your items sooner.

What materials do you use in your products?

Speidel is committed to quality, utilizing premium materials including genuine leather, surgical-grade stainless steel, and 14k gold plating to ensure durability and comfort.

Do you offer a warranty on watches and jewelry?

Yes, all Speidel timepieces and jewelry items come with a one-year limited warranty covering manufacturing defects from the date of purchase.

How can I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.